Accelerate Development and Testing
When your product development cycle reaches the prototype stage, you face the challenge of testing and certification requirements sanctioned by network operators and telecom authorities. With multiple parties involved and dozens of geographically distributed developers and testers, it’s difficult to characterize problems encountered by the prototypes. One tester might provide an ambiguous description of a problem, while another tester might forget to collect the log before erasing all data.
The challenge amplifies when the prototype devices enter the user trial stage. Hundreds of trial users might be given devices to test, but it is difficult to collect their error logs, get proper descriptions of problems they encounter, or even know whether these trial users are in fact testing the devices.
Carrier iQ can accelerate the testing phase by automatically recording problems and their context, then submitting the data to servers for developers to analyze. Carrier iQ software agents embedded on your prototypes – the same software that’s embedded or loaded onto your production devices – can provide difficult-to-reproduce diagnostic data directly from the devices, while you’re still in the testing stage.
Your development engineers can stop begging testers and trial users to provide detailed problem descriptions and error logs – which may or may not be delivered promptly, understandably, or at all. Instead, your engineers receive useful diagnostic information collected as problems occur, with rich context about firmware versions, location, L3 radio control messages, battery information, application usage, and other data. You’ll improve the scale, speed, and effectiveness of your prototyping and testing processes, which can help resolve gating issues quickly and permit on-time device launch.
Using Carrier iQ for mobile device development and testing can help you:
Improve the quality and consistency of your testing via complete, detailed information delivered directly from the devices being tested – instead of relying solely on the reports and descriptions of internal or external human testers.
Analyze your trial data across different dimensions – e.g., by geography or firmware version – because Carrier iQ automatically collects and aggregates multiple types of data from your devices.
Diagnose problems more quickly by being able to capture information about problems as they happen, with sufficient detail to characterize the nature and the cause of even difficult-to-reproduce device failures.
Expand the scope of your field trials to include aggregated feedback from all your devices being tested, rather than polling individual trial users to report their findings.
Get to market more quickly with new products by accelerating the prototyping and testing phases of your development cycle.