Carrier IQ offers a variety of support and deployment options

Customer Support

Please contact customer support in one of the following ways:

1. Login to the Self Service Portal
2. Email:  ciq_support@carrieriq.com
3. Phone:  888-780-0008

Implementation Services

Carrier IQ’s Professional Services organization works with the customer every step of the way during the implementation.  Our staff includes PMI certified project managers that ensures all aspects of each deployment is implemented on time and on budget including:

• Handset Integration
• Custom Report Development
• Integration into Client Network
• RF Engineering Consultation

Hosting IQ

Carrier IQ’s IQ Hosting offering is a complete managed hosting service that allows organizations to focus on gaining business results from Carrier IQ’s applications in an outsourced model.

Carrier IQ manages all aspects of the IQ Hosting client’s application, including such key activities as installation of all required solution components, high-speed connectivity, storage management with backup/recovery services, and ongoing managed operations.