Staying Ahead of the Curve. Mobile device vendors compete in a rapidly-evolving marketplace. To keep track of key consumer trends, device vendors must continually understand how their consumers actually experience performance. Armed with this information, they can drive better business decisions to improve agility in their operations.
Customer Experience drives customer loyalty and builds brand equity. Metrics sourced from actual devices in the field provide far more accurate insights than what might be obtained from network data, drive-testing or research sources. Carrier iQ’s Mobile Intelligence System provides device vendors with the necessary insights to deliver the best possible mobile experience to their consumers.
Carrier iQ’s Mobile Intelligence System is built on our Big Data Analytics engine that helps uncover actionable insights into the customer experience. With Carrier iQ’s zero compute-impact, device-resident iQ Agent software, device vendors can obtain complete and near real-time visibility into the user experience across millions of devices.