Web & IP Analytics

In the smartphone era, consumer experience measurement has moved beyond drop calls to how well Internet applications and services are consumed. Network operators and device manufacturers want to know how fast their browsers render web pages, how long is the latency of file transfer and how successful devices make data connections. The consumer data experience is affected by many variables, such as radio bandwidth and connectivity, network traffic condition, nature of data service and performance of servers outside of operators’ networks. With so much information unavailable from their networks to operators, the only way to get a real view of the consumer data experience is to measure from the device’s perspective.

Carrier iQ delivers crucial Mobile Intelligence that allows you to determine how well your data service experience from the consumers point of view.  The Web & IP Analytics examine different layers of data protocols, such as Radio Link, IP, TCP, FTP and HTTP, to measure the true consumer experience of data service usage. The Analytics also offeres a "bird's-eye view" of the most prominent application activities on the devices and a detailed impact analysis of data traffic mix on the network. The following is a sample of the relevant key performance indicators (KPIs) for Web & IP Analytics:

Web Browser Quality Measurements

  • Web Page Download Time and Rendering Time

HTTP Traffic

  • Average HTTP Transaction IP Setup Latency
  • HTTP Data Transfer Failure Rate
  • Average HTTP Content Download Time and End-to-End Response Time
  • Average HTTP Downlink/Uplink Data rate

File Transfer Traffic Analysis

  • Average FTP Data Connection IP-Service Setup Time
  • Average FTP Data Transfer Duration
  • FTP Data Transfer Cut-off Ratio and Session Failure ratio
  • FTP Upload and Download Success Rates and Mean Data Rate

TCP Connection Analysis

  • Average TCP Connection Duration and Establishment Latency
  • Average TCP Downlink/Uplink throughput and Data Volume
  • TCP Connection Establishment, Attempt Failure and Reset Rates
  • Total Successful TCP Connection Count and TCP Connection Established

IP Traffic Analysis

  • Measure Harmonic Mean IP Full-duplex Bandwidth
  • Harmonic Mean Upload and Download IP Throughput
  • Mean Upload and Download IP Data Volume
  • Harmonic Mean Upload and Download IP Throughput By Application Type

These KPIs can be further analyzed in various dimensions, such as:

  • Device Firmware, Make and Model
  • Cell Global ID or Location Area ID
  • Application Traffic Type and Duration of Application Traffic
  • Radio Control Layer and Radio Bearer Layer Connection Failure Causes
  • TCP Connection Termination Cause